Effective Date: 5 Aug 2026
Welcome to London City Directory (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using LondonCityDirectory.co.uk.
Our Privacy Policy explains how London City Directory collects, uses, stores and protects your personal information when you browse our website, submit a business listing, contact us or purchase digital products. It also explains your rights, our use of cookies and how we safeguard your data.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
London City Directory is an online business directory and local discovery platform that helps users find businesses, services, attractions, restaurants, shops, and local information across London.
If you have any questions about this Privacy Policy, please contact us using the details provided at the end of this page.
2. Information We Collect
We may collect the following types of information:
Information You Provide
You may voluntarily provide information when you:
- Contact us
- Submit a business listing
- Claim or manage a business profile
- Leave feedback
- Subscribe to newsletters
- Complete enquiry forms
This information may include:
- Name
- Email address
- Business name
- Phone number
- Website
- Business address
- Any information you choose to provide
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General location based on IP address
This information helps us understand how visitors use our website and improve user experience.
3. Cookies
We use cookies and similar technologies to improve website functionality, analyse website traffic, and provide relevant content.
Cookies may be used to:
- Remember user preferences
- Measure website performance
- Analyse visitor behaviour
- Improve website functionality
- Support advertising services where applicable
You can control or disable cookies through your browser settings.
4. Google Analytics
We may use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages viewed
- Device type
- Browser
- Approximate location
- Session duration
This information is aggregated and does not normally identify individual visitors.
5. Advertising
Our website may display advertisements provided by third-party advertising partners, including Google AdSense.
These partners may use cookies and similar technologies to show advertisements based on previous visits to this website or other websites.
For more information, please refer to Google’s advertising policies.
6. Business Listings
Business information published on London City Directory may include:
- Business name
- Address
- Telephone number
- Website
- Opening hours
- Services
- Images
- Business descriptions
Business owners may request updates or corrections to their listings.
7. Contact Forms
When you submit a contact form, we collect the information necessary to respond to your enquiry.
We do not use contact information for unrelated marketing purposes unless you have given your consent.
8. Email Communications
If you subscribe to our newsletter or other updates, we may occasionally send emails relating to:
- Website updates
- Local news
- Business opportunities
- Promotional announcements
You may unsubscribe at any time using the unsubscribe link included in our emails.
9. Third-Party Links
Our website contains links to third-party websites, including business websites and external resources.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.
10. Data Security
We use reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
When information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to specific uses of your information
- Request a copy of your personal information where applicable
Requests will be handled in accordance with applicable laws.
13. Children’s Privacy
London City Directory is intended for a general audience and is not directed at children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information through our website, please contact us so that we can remove it where appropriate.
14. International Visitors
If you access our website from outside the United Kingdom, your information may be processed in accordance with applicable laws where our services operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.
The updated version will always be published on this page with the revised effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact page.
We will make reasonable efforts to respond to privacy-related enquiries promptly.